Telecommunications

Telecommunications

The top 5 telecommunications products for your business

Business, communication and technology are becoming more intertwined every day. Here’s a brief look at the top 5 telecommunications products for small businesses:

  1. Broadband VoIP phone. Most people have heard of VoIP (the commercials are all over TV), but there are still many who have no idea what it is or how it works. VoIP stands for voice over Internet Protocol. In other words, it’s the phone over the Internet. Before you decide that your current phone system is fine and that you don’t need VoIP, you should know that it can offer substantial savings for your small business. Some VoIP service providers offer unlimited long distance and international calls for under $10 per month. Can your current phone company compete with that? Probably not. If you’re concerned about call quality, rest assured that there is barely an audible difference between VoIP and calls placed over a traditional phone line.
  2. High-speed Internet access. This is both a product and a service. If you’re still using dial-up, you need to get off your butt and join the 21st Century. Make a call to your local high-speed Internet provider right now! You’ll probably have to buy a new modem, but it will be well worth it. Stop wasting time waiting for websites and online applications to load and start using your time efficiently. Once you go high-speed, you’ll never go back.
  3. Wireless router. You don’t truly appreciate the freedom that WiFi Internet access offers until you’ve experienced it. Get on the Internet from anywhere in your office (provided you have a laptop computer).
  4. Telephone headsets. Free up your hands while you talk on the phone with a telephone headset. These handy (and cheap) products will allow you to type or take notes without the difficult and uncomfortable task of trying to balance the phone between your head and your shoulder.
  5. Music on hold devices. If you run a business that takes a lot of phone calls, this product could be a great investment. These small and relatively inexpensive devices allow you to choose the music that your customers hear when you put them on hold. But remember - there’s no guarantee that soothing music will keep your customers calm if you leave them on hold for an hour.